6059 | 27 Feb. 2026 | 12:33
It is our obligation to ensure that all institutions, which have mechanisms and commitments to regulate, verify facts and protect the rights of clients, work in close coordination and in accordance with the law. This is happening. This was announced by the Acting Energy Minister Traycho Traikov during a briefing, reported by "Focus" news agency.
"On Friday we held a meeting with the Commission for Energy and Water Regulation to receive a report on the status of their inspections. The quantities of used energy were reviewed, but the majority of high electricity bills are due to larger quantities of energy used." "We need to check if the electricity meters are recording accurately, for this there is an additional verification by an independent laboratory, as well as by the Ministry of Energy for the compliance of the panel, seals, invoices, on which signals have been submitted, and all additional checks are made for the condition of the equipment," the minister said.
According to him, discussions are being held with the Energy Security Fund, which pays the compensations to the electricity distribution companies.
"It covers the difference between the lower, regulated prices, and the market prices at which electricity is purchased. We are making a comparison of the difference between the prices. We want to cover all possible options for errors or abuses. According to data from CEWR, a very small percentage of signals have been found to be violated. Even if only one customer has been harmed, the law must be followed and the losses must be reimbursed. If we find deliberate violation, there will be sanctions," said the energy minister.
"In the end, it will be checked whether all requirements of the law for compensating customers have been fulfilled. Each complaint will be answered individually, and if there are compensations, they will be deducted from the next bill," emphasized Traikov.
Mobile verison
RSS
